Vālenz^® Health is the platform to simplify healthcare – the destination for employers, payers, providers and members to reduce costs, improve quality, and elevate the healthcare experience. The Valenz mindset and culture of innovation combine to create a distinctly different approach to an inefficient, uninspired health system. With fully integrated solutions, Valenz engages early and often to execute across the entire patient journey – from care navigation and management to payment integrity, plan performance and provider verification. With a 99% client retention rate, we elevate expectations to a new level of efficiency, effectiveness and transparency where smarter, better, faster healthcare is possible.

About This Opportunity:
As a Business Systems Analyst Manager, you’ll lead and develop a group of analysts who translate business needs into effective system solutions. You’ll oversee requirements gathering, documentation, and process improvements while keeping projects aligned with agile methodologies and organizational priorities. By partnering with business stakeholders and technical teams, you’ll optimize workflows, enhance system capabilities, and ensure the delivery of high-quality solutions that drive impact across the organization.


Things You’ll Do Here:

• Lead, mentor, and develop a team of Business Systems Analysts, setting clear goals, expectations, and performance standards.
• Conduct regular coaching sessions, performance reviews, and career development planning to build a high performing, engaged team.
• Foster a collaborative, inclusive culture that emphasizes knowledge sharing, innovation, and continuous improvement.
• Serve as the primary liaison between business stakeholders, product owners, and technical teams to ensure alignment on requirements and priorities.
• Oversee the elicitation, documentation, validation, and translation of business needs into functional specifications, user stories, and acceptance criteria.
• Collaborate with product and project managers to manage work intake, prioritize initiatives, and support delivery timelines.
• Ensure adherence to business analysis best practices, industry standards, and agile methodologies (Scrum/Kanban).
• Evaluate and enhance business processes, workflows, and system functionality to improve efficiency and scalability.
• Establish and maintain standard operating procedures, templates, and tools for consistent and high-quality analysis.
• Partner with technical teams (e.g., Data Engineering, Application Development) to understand system capabilities, constraints, and integration requirements.
• Provide guidance on data mapping, workflow design, and system integrations to align business and technical objectives.
• Support onboarding and training of analysts on tools, platforms, and methodologies (e.g., Databricks, Azure DevOps, Jira, Confluence).
• Monitor project progress, proactively identify risks and dependencies, and recommend mitigation strategies.
• Facilitate workshops, ideation sessions, and requirement review meetings with cross-functional teams.
• Contribute to enterprise initiatives by offering insights into business processes, system capabilities, and emerging technology trends.
• Partner with leadership to plan team growth, training programs, and capacity-building strategies.
• Perform other related duties as assigned.

• Bachelor’s degree in Business, Information Systems, Computer Science, or related field
• Five (5) or more years of senior-level business analysis experience (or equivalent combination of education and experience), including project leadership and agile support.
• Proven leadership skills with experience managing staff, mentoring teams, and driving performance in fast-paced, deadline-driven environments.
• Strong analytical ability to assess complex business problems, identify inefficiencies, and develop effective solutions.
• Excellent communication and interpersonal skills with the ability to engage stakeholders at all levels and clearly convey technical concepts.
• Highly organized, detail-oriented, and adaptable, with the ability to manage competing priorities and deliver results.
• Solid understanding of business analysis methodologies, requirements gathering, documentation, and process improvement.
• Proficiency with tools such as Jira, Confluence, Azure DevOps, and reporting/dashboard platforms.

• Previous experience leading a team of analysts.
• Master’s degree
• An understanding of general concepts of the healthcare industry, types of information used, how the data is produced, consumed, and transformed.

• Work Environment: You’ll need a quiet workspace that is free from distractions.
• Technology: Reliable internet connection—if you can use streaming services, you’re good to go!
• Security: Adherence to company security protocols, including the use of VPNs, secure passwords, and company-approved devices/software.

Why You'll Love Working Here

Valenz is proud to be recognized by Inc. 5000 as one of America’s fastest-growing private companies. Our team is committed to delivering on our promise to engage early and often for smarter, better, faster healthcare. With this commitment, you’ll find an engaged culture – one that stands strong, vigorous, and healthy in all we do.

Benefits

• Generously subsidized company-sponsored Medical, Dental, and Vision insurance, with access to services through our own products, Healthcare Blue Book and KISx Card.
• Spending account options: HSA, FSA, and DCFSA
• 401K with company match and immediate vesting
• Flexible working environment
• Generous Paid Time Off to include vacation, sick leave, and paid holidays
• Employee Assistance Program that includes professional counseling, referrals, and additional services
• Paid maternity and paternity leave
• Pet insurance
• Employee discounts on phone plans, car rentals and computers
• Community giveback opportunities, including paid time off for philanthropic endeavors

At Valenz, we celebrate, support, and thrive on inclusion, for the benefit of our associates, our partners, and our products. Valenz is committed to the principle of equal employment opportunity for all associates and to providing associates with a work environment free of discrimination and harassment. All employment decisions at Valenz are based on business needs, job requirements, and individual qualifications, without regard to race, color, religion or belief, national, social, or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. We will not tolerate discrimination or harassment based on any of these characteristics.