SVP and General Manager, Valenz Bluebook
Vālenz® Health is the platform to simplify healthcare – the destination for employers, payers, providers and members to reduce costs, improve quality, and elevate the healthcare experience. The Valenz mindset and culture of innovation combine to create a distinctly different approach to an inefficient, uninspired health system. With fully integrated solutions, Valenz engages early and often to execute across the entire patient journey – from care navigation and management to payment integrity, plan performance and provider verification. With a 99% client retention rate, we elevate expectations to a new level of efficiency, effectiveness and transparency where smarter, better, faster healthcare is possible.
About This Opportunity: As the Senior Vice President & General Manager, Bluebook you will be accountable for the overall success, growth, and performance of Valenz Bluebook, the company's healthcare cost transparency and member decision-support platform. This is a unique opportunity to lead one of Valenz's most visible strategic growth platforms and directly influence the future of healthcare transparency, member engagement, and healthcare affordability.
Reporting directly to the Chief Executive Officer, you will serve as the enterprise leader for Bluebook, with responsibility for business strategy, product performance, operational stabilization, market adoption, revenue growth, client value realization, and long-term profitability.
You will drive Bluebook's evolution from a valuable product offering to a strategic growth platform within the Valenz ecosystem. The role requires close partnership across Product, Technology, Revenue, Marketing, Member Engagement, Client Success, Finance, Legal, Human Resources and Operations to ensure Bluebook delivers measurable savings, exceptional customer experiences, sustainable growth, and meaningful business results. You will serve as the primary executive voice for Bluebook internally and externally, ensuring organizational alignment around strategy, execution, and outcomes.
Things You’ll Do Here:
Business Leadership & Financial Performance
- Serve as the executive owner of the Bluebook business, with accountability for overall performance, growth, profitability, and strategic direction.
- Develop and execute a multi-year business strategy that drives adoption, differentiation, and long-term enterprise value.
- Establish annual operating plans, budgets, forecasts, and performance objectives.
- Own business performance reviews with executive leadership and regularly communicate progress, opportunities, and risks.
- Drive revenue growth, client retention, margin expansion, and market penetration.
- Evaluate new business opportunities, partnerships, and revenue streams that support growth objectives.
- Lead Bluebook stabilization efforts, ensuring platform reliability, scalability, operational excellence, and customer satisfaction.
- Establish and monitor operational health metrics and service performance standards.
- Define and oversee the product roadmap, balancing customer needs, market opportunities, operational priorities, and financial objectives.
- Prioritize product enhancements that improve member engagement, utilization, conversion, and savings outcomes.
- Leverage market intelligence, customer feedback, competitive analysis, and performance data to inform product strategy.
- Identify and evaluate emerging technologies, capabilities, and innovations that strengthen Bluebook's competitive position.
Go-to-Market Strategy & Revenue Growth
- Own the overall go-to-market strategy for Bluebook, including positioning, value proposition, pricing strategy, and market expansion initiatives.
- Partner with Revenue, Marketing, and Client Success leaders to drive new sales, retention, and growth opportunities.
- Develop sales enablement tools, ROI models, customer success stories, and value-based messaging that support commercial success.
- Participate directly in strategic sales opportunities, finalist presentations, executive briefings, and client renewals.
- Ensure customer reporting clearly demonstrates measurable value, member savings, engagement, and return on investment.
- Establish and monitor growth targets, pipeline performance, renewal rates, and expansion opportunities.
- Serve as executive sponsor for key Bluebook clients and strategic relationships.
- Partner closely with Client Success and Account Management teams to strengthen customer relationships and improve client outcomes.
- Identify, evaluate, negotiate, and execute strategic partnerships and integrations that enhance capabilities, expand market reach, and generate incremental revenue.
- Represent Valenz Bluebook at industry conferences, client events, and market-facing engagements.
- Serve as a thought leader and ambassador for healthcare transparency, member engagement, and value-based healthcare solutions.
- Align Product, Technology, Revenue, Marketing, Member Engagement, Operations, Finance, and HR, and Legal teams around Bluebook priorities and performance objectives.
- Ensure resources are appropriately prioritized to support business objectives and customer needs.
- Partner with Finance to establish pricing strategy, margin targets, budgeting, and forecasting processes.
- Partner with Legal to define business terms, contract structures, and governance standards.
- Foster a culture of accountability, innovation, collaboration, and continuous improvement.
- Build organizational alignment around Bluebook's strategic vision and execution priorities.
What You’ll Bring to the Team:
- Bachelor’s degree in business, Healthcare Administration, Finance, Marketing, Technology, or a related field.
- 10+ years of progressive leadership experience within healthcare, healthcare technology, benefits, navigation, transparency, consumer engagement, managed care, or related industries.
- Demonstrated success leading a business, product portfolio, or business unit with direct accountability for growth and financial performance.
- Experience owning or influencing P&L outcomes, including revenue growth, pricing strategy, forecasting, and profitability.
- Proven track record driving market adoption, customer engagement, and measurable business results.
- Experience leading cross-functional teams and influencing executive stakeholders.
- Strong strategic thinking, business acumen, and analytical capabilities.
- Exceptional executive presence, communication, and presentation skills.
- MBA or other advanced business degree.
- Experience in healthcare transparency, navigation, consumer engagement, self-funded employer markets, or healthcare cost containment.
- Experience scaling growth-stage products or business lines.
- Experience working directly with C-suite clients, brokers, consultants, and strategic partners.
Where You’ll Work: This is a fully remote position, and we’ll provide all the necessary equipment!
- Work Environment: You’ll need a quiet workspace that is free from distractions.
- Technology: Reliable internet connection—if you can use streaming services, you’re good to go!
- Security: Adherence to company security protocols, including the use of VPNs, secure passwords, and company-approved devices/software.
- Location: You must be US based, in a location where you can work effectively and comply with company policies such as HIPAA.
- Travel: Required for executive meetings and customer interactions (approximately 30%)
Why You'll Love Working Here
Valenz is proud to be recognized by Inc. 5000 as one of America’s fastest-growing private companies. Our team is committed to delivering on our promise to engage early and often for smarter, better, faster healthcare. With this commitment, you’ll find an engaged culture – one that stands strong, vigorous, and healthy in all we do.
Benefits
- Generously subsidized company-sponsored Medical, Dental, and Vision insurance, with access to services through our own products, Healthcare Blue Book and KISx Card.
- Spending account options: HSA, FSA, and DCFSA
- 401K with company match and immediate vesting
- Flexible working environment
- Generous Paid Time Off to include vacation, sick leave, and paid holidays
- Employee Assistance Program that includes professional counseling, referrals, and additional services
- Paid maternity and paternity leave
- Pet insurance
- Employee discounts on phone plans, car rentals and computers
- Community giveback opportunities, including paid time off for philanthropic endeavors
At Valenz, we celebrate, support, and thrive on inclusion, for the benefit of our associates, our partners, and our products. Valenz is committed to the principle of equal employment opportunity for all associates and to providing associates with a work environment free of discrimination and harassment. All employment decisions at Valenz are based on business needs, job requirements, and individual qualifications, without regard to race, color, religion or belief, national, social, or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. We will not tolerate discrimination or harassment based on any of these characteristics.